Medicare Learning Network® Product Development and Quality Assurance Program

Graphic demonstrating the MLN PDQ work flow.

Under the Medicare Learning Network ® (MLN) Product Development and Quality Assurance Program (PDQ) contract, StrategicHealthSolutions, LLC (Strategic) designs, develops, and produces plain language educational materials for the MLN. We ensure these materials are timely, accurate, and provide consistent information for Medicare Fee-For-Service (FFS) Providers.

We produce quick reference tools, fact sheets, booklets, and web-based training courses that cover Medicare benefits, coverage, and billing as well as information about improving the health and quality of life for Medicare beneficiaries. Production of these materials includes incorporating new media and other technologies into MLN products, such as embedded videos, HyperText Markup Language (HTML), electronic publications (EPUBs®), and links to the Centers for Medicare & Medicaid Services’ (CMS’) YouTube channel.

Under the MLN PDQ contract, Strategic also creates several training products for healthcare professionals who wish to receive continuing education (CE) credits. As a nationally accredited provider of CE, we ensure training products meet the standards of the Accreditation Council for Continuing Medical Education (ACCME®), the Accreditation Council for Pharmacy Education (ACPE®), and the International Association for Continuing Education and Training (IACET®).

Working to Improve Health Care

Education is essential for ensuring providers understand and comply with Medicare operational processes, policies, new initiatives, and billing procedures. The work performed under this contract enables health care professionals to understand, manage, and bill the Medicare program correctly. Ultimately, the goal is to reduce rates for providers’ Medicare paid claims errors and improper payments.